We are seeking to recruit student staff (Wi-Fi Wizards) to assist with setting up staff and students on the University Wi-Fi service – eduroam. We need approximately 5 new wizards to join our existing team. The job involves: Being part of a student wizard team providing support to students and staff in getting their devices […]
Category: Wifi
Shiny new device?
Did you get a shiny new device for Christmas or just treat yourself to some new tech? You may want to find out how to: CONNECT TO WI-FIYou can connect this to Wi-Fi (eduroam) yourself. Instructions can be found on UniDesk Self Service here. If you need help connecting your device pop into the library […]
Students – we want to hear from you! Tell us what you think about Digital Technology at the University and have a chance of winning an Amazon voucher…
For the third year in a row, we are participating in the JISC Digital Experience Insights survey (previously ‘Tracker’). We use this survey to find out how you are using digital technology at the University and what we can do to improve our services and support. For example, after you told us in last year’s […]
Issues with eduroam service today
We are still continuing to experience issues with connections to eduroam on campus today. We have been working with our suppliers to identify the cause of the issues but have not yet arrived at a resolution. We will continue to work on this. There are a large number of successful connections to eduroam so the […]
Want to be a Wi-Fi Wizard – We are recruiting!
Information Services is seeking to recruit student staff (Wi-Fi Wizards) to assist with setting up staff and students on the University Wi-Fi service – eduroam. This year our Wizard team will also be involved in supporting the new Lecture Recording system, Panopto, which is being installed this summer. The job involves: Being part of a […]
Students we want to hear from you! Complete our Digital Skills Tracker Survey.
Do you want to win an Amazon Voucher? Find out how you can enter below. This is the second year that we have participated in the Jisc Digital Tracker Survey. In this survey we are asking your opinions about the following; Canvas Listen Again Online assessments eduroam Referencing ebooks and ejournals File store and Box […]
Wi-Fi Service maintenance – 7th September (early morning)
Information Services will be carrying out some essential maintenance on the wireless service on Thursday 7th September from 06:30. We are advising that the service may be unavailable between 06:30 and 09:00, with the potential for breaks in service of a few seconds throughout the remainder of the working day. Users of the Guest Wi-Fi […]
Guest Wi-Fi just got simpler.
Guest Wi-Fi is changing! From 31st May it will be easier to logon. Some visitors may already have Wi-Fi access if they are from an eduroam enabled institution. They should be able to connect to the ‘eduroam’ signal using their credentials from their home Institution. However if you have visitors who do not have eduroam […]
Are you cyber aware?
As our world becomes more and more digital, so do the threats that it faces. This week we are raising awareness that, like Health and Safety, cyber security is everyone’s responsibility. Is your password strong enough? Could it easily be hacked, or even just guessed? Is it safe from prying eyes? Or do you have […]
Wireless Network Service Update
**UPDATE – THIS WORK HAS BEEN CANCELLED** On Wednesday 22nd February, Information Services staff will be applying an update to the wireless network service. Whilst we expect the process to run smoothly, the service should be viewed ‘at risk’ between 0730 and 0930. Information Services