UoS Guest Wi-Fi – Residences switch off

UoS Guest Wi-Fi is a public Wi-Fi service provided by an external company (Keysurf) to many of our campus buildings. This is for visitors to the University primarily.

During the summer months, when the University Residences are in use for public lets, we expand the public Wi-Fi service to include the Residences. We then leave the service running until the majority of our Residential students have arrived after the start of the UG and PG semesters to allow for a quick means to get in touch with families and friends until you have time to get your devices set up on eduroam.

It is now time to remove the public Wi-Fi provision in the Residences. To this end, UoS Guest Wi-Fi will be switched off in the on and off campus Residences on Wednesday 6th October.

Why can’t we leave it running?

  1. The service is provided by an external company and is not designed to cope with long term heavy demand. If use persists at the current levels, we may be in breach of our agreement with Keysurf.
  2. The public Wi-Fi service is not as secure as eduroam. eduroam is based on the most secure encryption and authentication standards available. Its security by far exceeds typical commercial hotspots.

If you are connected to UoS Guest Wi-Fi you can change your connection over to eduroam. We have instructions for all devices on UniDesk Self-Service portal.

If you have tried these instructions and they are not working for you, don’t worry we can help. We have Wi-Fi Wizards based in the library (Monday-Friday 10am – 5pm) who should be able to help you to connect your device. Just pop in to see them, no need to make an appointment. Out-with these times we have other staff who can help you.

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