Over the last few months we have seen a substantial rise in the volume of phishing emails being sent to university staff apparently from a colleague. These emails are sent from a fake external email address e.g. colleagues.name@gmail.com or something similar. Often the emails are made to look as if they’ve come from senior colleagues […]
Author: trish
SECURITY ALERT – Blue button phishing scam
UPDATE 11.30, 25/1/19The blue button phishing attack appears to be dissipating although we are still resetting user accounts if we discover they have been compromised. The vast majority of blue button related ingoing and outgoing email was blocked by approx 12pm yesterday but it took the best part of the rest of the day for the Information Centre to work through the backlog […]
Security Alert – green button phishing emails doing the rounds
DON’T PUSH THE BUTTON! There is a new email scam doing the rounds. This one is targeting staff and students. Despite appearance, this spam email is quite sophisticated in that it uses the title of a genuine email that you have replied to previously in order to trick you into believing it is authentic. If […]
Security alert: new form of targetted phishing email doing the rounds
Over the last few days, we have seen a number of reported incidences of what is known as ‘Whaling’ or ‘Whale phishing’. Whaling is a type of fraud or phishing scheme that targets high-profile end-users, usually senior staff in an organisation, politicians, and celebrities. Fraudsters behind whaling campaigns aim to trick targets into giving out their […]
Update on problems with eduroam
15:45 Wed 17 Oct At 14.30 today, we identified a specific problem with a service related to eduroam, which we fixed. This improved the performance and availability of the eduroam service. We have since been monitoring and now believe that eduroam is stable enough for you to try. Please note that you may have to get […]
Issues with eduroam service today
We are still continuing to experience issues with connections to eduroam on campus today. We have been working with our suppliers to identify the cause of the issues but have not yet arrived at a resolution. We will continue to work on this. There are a large number of successful connections to eduroam so the […]
IT Service Week is coming….
The first week in October is a magical time in the IT Service Desk world – it’s IT SERVICE WEEK 🙂 This is the week where IT Service Desk staff get to unleash their crazy and have a bit of random fun. The theme for the week this year is MAGIC… WE NEED YOU to […]
New slimline IS internal website
This week, the IS internal website will be getting a mini makeover. Over the summer we’ve been working really hard to move our Library and IT content away from the traditional web format and into easily accessible, bite-sized chunks of information delivered to you via UniDesk Self-Service Portal. We will still have an internal web presence […]
Meet UniDesk Self-Service, IT and Library support in one place
IS have been using UniDesk for the last two years to manage your enquiries to us. Over the summer, however, we’ve been working hard to transfer a lot of the information from our website into the UniDesk Self-Service Portal in order to make it easier to find. We’ve also transformed our content into bite-size chunks rather […]
Module opening dates for autumn semester 2018
Academic modules will be available in Canvas from Mon 3 September 2018*. Canvas can be accessed from your portal home page, using the link on the left hand side of the portal home page. You can also download the free Canvas app. *notes you must be fully enrolled to access your academic Canvas modules. For first years, […]