This week, the IS internal website will be getting a mini makeover. Over the summer we’ve been working really hard to move our Library and IT content away from the traditional web format and into easily accessible, bite-sized chunks of information delivered to you via UniDesk Self-Service Portal. We will still have an internal web presence […]
Author: trish
Meet UniDesk Self-Service, IT and Library support in one place
IS have been using UniDesk for the last two years to manage your enquiries to us. Over the summer, however, we’ve been working hard to transfer a lot of the information from our website into the UniDesk Self-Service Portal in order to make it easier to find. We’ve also transformed our content into bite-size chunks rather […]
Module opening dates for autumn semester 2018
Academic modules will be available in Canvas from Mon 3 September 2018*. Canvas can be accessed from your portal home page, using the link on the left hand side of the portal home page. You can also download the free Canvas app. *notes you must be fully enrolled to access your academic Canvas modules. For first years, […]
UniDesk down Wed 23rd May for upgrade
UniDesk, the enquiry management system used by Information Services, the Student Services Hub and the Faculty of Social Sciences, will be unavailable during Wednesday 23rd May. The system is being upgraded. During this time, self-service call logging will not be available. Please do not hesitate to contact any of the UniDesk services directly during the […]
Stirling Marathon – Library still open 24/7 for exam study
This Sunday sees the return of the Stirling Marathon. Good luck to all those participating including some of our own Information Centre staff! Those of you who are not running or cheering on others, will be glad to hear the that Library and Study Zone are open 24/7 throughout the weekend. You may have to […]
Uni yearbook email circulating
We’ve been made aware of an email received by some students from a company called uniyearbook.com. Please be aware that this company is not affiliated with the University – it is an independent organisation selling a product. They do state this within the email text but in very small type at the bottom of the […]
Extended email access for Research students after graduation
For quite some time now, IS has been aware that there is a growing demand for our research students to have continued access to their University email account after graduation. We have now managed to make this possible for our next cohort of research students graduating next week. The technical solution was delayed by consideration […]
Meet the Canvas trainer
Dr Anne Preston, lecturer in technology-enhanced learning at Kingston University, London, has been working with academics here to share some of her top tips on our new Learning Management System, Canvas. Kingston University began using Canvas in January 2016 and fully rolled-out the system this month. Anne has been advising on designing and developing content, […]
Canvas (Succeed replacement) opening dates, Autumn 2017
New students Canvas, the system the university uses for your module materials, will be available from Mon 4 September. From that date, you will have Canvas access by the morning after you have completed the online enrolment process and have collected your student ID card. When your lecturer has published your module, you will be able […]
Wi-Fi Service maintenance – 7th September (early morning)
Information Services will be carrying out some essential maintenance on the wireless service on Thursday 7th September from 06:30. We are advising that the service may be unavailable between 06:30 and 09:00, with the potential for breaks in service of a few seconds throughout the remainder of the working day. Users of the Guest Wi-Fi […]