Information Services staff will be upgrading the physical network link to the Gannochy on Friday 13th March between 0730 and 0800. It is envisaged that any disruption will be minimal, as configuration work has been carried out in advance. There will be a brief interruption to network services as data traffic is moved over […]
Author: trish
eduroam upgrade: android lollipop now supported plus new interface
During the Reading fortnight, we applied an upgrade to eduroam. This was to enable support for Android 5.0 lollipop. While we were at it, we also took the opportunity to improve the Wi-Fi setup and login screens to include a cleaner look and feel. All the various screens for the different types of devices have been upgraded […]
Bristol Online Survey system not available Mon 9/Tues 10th Feb
Bristol Online Surveys have redesigned and rebuilt their system and are in the process of migrating all existing accounts over to the new service. The upgrade includes new and enhanced features such as new question types, routing options dependent on user responses and greater flexibility in editing – full details are available at http://www.survey.bris.ac.uk/support/news/bos-is-changing. […]
Staff and student print system maintenance: Thurs 5 Feb, 07.30
Information Services need to take the staff and student print service (PaperCut) offline for a short period to modify the configuration. This will interrupt all printing/copying/scanning activity across campus for a short period tomorrow morning Thursday 5 February from 07:30 during the agreed At Risk period. We apologies for any inconvenience this may cause. […]
Mid semester/Reading week Library opening hours
During the mid semester / Reading period (Mon 16th – Friday 27th February), the Stirling campus library is continuing on e-x-t-e-n-d-e-d opening hours as follows:
Work coming soon to address Wi-Fi speed in off campus residences
Early in the current academic year Information Services became aware that performance of network connectivity from the residences at Union Street (including Bayne Street and Lower Bridge Street), John Forty’s Court, and Lyon Crescent had fallen below an acceptable standard. These properties rely on 100Mbps leased circuits to connect them to the University campus […]
Detecting phishing emails – more dodgy emails doing the rounds
Today we have received a number of enquiries from staff who have received emails which look as if they might have come from admin@stir.ac.uk. These are the latest round of phishing emails, designed to trick users into thinking that they are required to undertake a task of some sort (such as validating your email […]
New look portal due for blast off Thursday 8th Jan
As advertised before xmas, IS are about to launch a new look portal on 8th January. To find out more about the changes, see our portal relaunch page. To allow the new look portal to be implemented, the portal service will be unavailable on Thursday 8th January from 12-2 (and ‘at risk’ up to 4pm). […]
Maintenance of wireless network, Tuesday 6 January to Friday 9 January
As part of our regular maintenance routine, Information Services staff will be carrying out upgrade work on the wireless network (including the Network Access Control system) to improve compatibility and security. This work will take place during our usual at-risk period, between 07:30 and 08:30 from Tuesday until Friday this week. While this work […]
Study space and enquiries over the holiday period
The Stirling campus library including the Information Centre closes at 5pm on 23rd December 2014, and will reopen on 5th January 2015 at 9am (Lib doors open from 8am). Due to this there will be no library or IT support during this period. Our mailbox will be monitored for system wide failures only. If you have […]