There will be an Information Services Open User Forum on Friday 09 May 2014 at 3pm in Cottrell 2B121. All staff and students are encouraged to attend, in particular Library representatives in Academic Schools and Administrative Departments, and Students’ Union representatives. Please send any items for the agenda to IS Office (isoffice@stir.ac.uk) before […]
Author: trish
Network disruption at Western Isles Campus, weekend 12/13 April
The network service from our Western Isles Campus back to Stirling is provided via UHI (University of the Highlands and Islands). UHI have a planned maintenance weekend on the 12/13th of April. They expect to be carrying out network failure testing between 0900 and 1700 on Saturday 12th of April, users should expect network services […]
How to save your work safely on lab PCs – NEVER save a doc in email
There has been an increase in numbers of students losing their work on lab computers due to not saving their files correctly. Please see the guidance below: ALWAYS save your work to your home directory when using a lab computer. You will find this in ‘Computer’ as your ‘H:’ drive. On a Windows 7 […]
Portal disruption on Wednesday 20th March (student records access)
FOR STAFF Portal disruption is expected on Wednesday 19th March between 8:30am and 10:30am, this is due to an essential system maintenance upgrade. This will impact on services available through the : My Portal Home> Student Admin tab. Business Systems and Student Administration apologise for any inconvenience this may cause.
Forgotten your username or password? New recovery options on portal
So who amongst us hasn’t at some point had a brain freeze and forgotten their username or password for logging onto university portal/network? No surprises then that this is one of the most frequently asked questions at the Information Centre. Up until 4th March, the only answer we could supply was to roll the […]
Update: full internet service restored at Alexander Court
Further to our message on Friday 21st February, we are now satisfied that the network performance issues at Alexander Court, which were a result of damage to a fibre cable, have been resolved. The damaged fibre cable was repaired on Thursday 27th February and normal operating bandwidth was restored. The delay in announcing this information […]
Download Microsoft Office FREE from your student email
Information Services has launched a new feature of our Microsoft licence called Student Advantage, which allows our students (Undergraduate and Taught Postgraduate) to download Microsoft Office 365 ProPlus onto their own equipment, AT NO CHARGE. This deal works for the duration of your study at Stirling. What’s included: Office 365 ProPlus for PC (Office […]
Reinstatement of internet access/external phonelines
We are very happy to report that the problem reported earlier with access to the internet and the external phonelines has now been resolved. More information can be found on this portal announcement: https://portal.stir.ac.uk/news-events-announ/view-new-event-ann.jsp?t=ANOUN&iid=5087
External web access / external phonelines down
There is currently no access to external websites from anywhere on campus. In addition it is not possible to make phonecalls outside the university using the university phone system. Nor is it possible to phone in to the university from outside. We have established so far that the problem lies beyond the university campus […]
Demo of Synergy Air Connect flexible group study furniture
Information Services have arranged for a demonstration, this Thursday, of the Top-Tec Synergy Air Connect group study desk. The desk has wifi connectivity to a large screen so users can project their group work onto it for all to view. This kind of furniture is being considered for the final stage in the development of […]