UniDesk down Wed 23rd May for upgrade

UniDesk, the enquiry management system used by Information Services, the Student Services Hub and the Faculty of Social Sciences, will be unavailable during Wednesday 23rd May.  The system is being upgraded.

During this time, self-service call logging will not be available.

Please do not hesitate to contact any of the UniDesk services directly during the downtime.  We can be contacted as follows:

Information Centre (Library and IT enquiries)
Tel: 01786 467250
Email: information.centre@stir.ac.uk
Visit us on Level 2 Library

Student Services Hub
Tel: 01786 466022
email: ask@stir.ac.uk
Visit us in the Hub next to Queens Court

Faculty of Social Sciences
Tel: 01786 467740
Email: fossfacultyoffice@stir.ac.uk
Visit us at Reception in the Iris Murdoch Building

We hope to have the system fully reinstated by Thursday 24th May and will be working over the summer to bring you an enhanced Self-Service Portal with many more self-service options, including an FAQ database, loads of standard requests and the means to log, update and close your own calls with each of our services.

Trish Davey  p.a.davey@stir.ac.uk
Information Centre Manager
Information Services

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