Succeed Upgrade – Downtime for maintenance

On Monday 24 October there is planned downtime for some essential maintenance to Succeed. Please note that the planned downtime is 7.00am-11.00am.

There are two pieces of work planned for Monday:

  • Upgrade to cumulative update 3 for our release of Succeed. This is bug fixes and has no new features but it does fix a bug in the Portfolio system that affects Stirling users along with a bug in Quizzes that has also caused problems. There are a host of other bug fixes too. Due to changes made by Blackboard these cumulative updates now take much longer to install than previously. This is why we have such a long period of downtime planned. We hope to complete the work before 9.00am but have allowed some extra time.
  • Hardware upgrade that should improve the performance of Succeed. All three application servers and the database server are being upgraded to new hardware with faster processors and we have more physical machines. Currently the four servers noted above are distributed over three physical servers whereas from Monday teach application server and the database server will be running on a physical machine each. Note: all these systems are what’s called virtual machines and one physical server will host a number of virtual machines.

Information Services.