Earlier today I posted that there were problems accessing many of the library’s electronic journals and databases. This was due to our authentication system, EZProxy, failing. Fortunately EZProxy is now up and working again. We apologise for the inconvenience caused. If you encounter any continued access problems, please contact the Information Centre: infocentre@stir.ac.uk […]
Category: IT News
Problems accessing ejournals and library databases
There is currently a problem accessing many of the library’s electronic journals and databases. We are currently investigating the issue which is related to one of our authentication systems (EZProxy) failing. Unfortunately the fault prevents you connecting to the ejournal or database. We apologise for this inconvenience and will post again as soon as […]
Win an iPad Mini, Dr Dre headphones or free print credit! Fill in the annual IS Satisfaction Survey
Information Services runs an annual Satisfaction Survey to find out what our staff and students think of our services. We take the results very seriously and aim to make improvements to services based on your feedback. See our article on p7 of ISSUE Dec 2013 to find out what we did in response to last […]
Network disruption at Western Isles Campus, weekend 12/13 April
The network service from our Western Isles Campus back to Stirling is provided via UHI (University of the Highlands and Islands). UHI have a planned maintenance weekend on the 12/13th of April. They expect to be carrying out network failure testing between 0900 and 1700 on Saturday 12th of April, users should expect network services […]
How to save your work safely on lab PCs – NEVER save a doc in email
There has been an increase in numbers of students losing their work on lab computers due to not saving their files correctly. Please see the guidance below: ALWAYS save your work to your home directory when using a lab computer. You will find this in ‘Computer’ as your ‘H:’ drive. On a Windows 7 […]
Portal disruption on Wednesday 20th March (student records access)
FOR STAFF Portal disruption is expected on Wednesday 19th March between 8:30am and 10:30am, this is due to an essential system maintenance upgrade. This will impact on services available through the : My Portal Home> Student Admin tab. Business Systems and Student Administration apologise for any inconvenience this may cause.
Forgotten your username or password? New recovery options on portal
So who amongst us hasn’t at some point had a brain freeze and forgotten their username or password for logging onto university portal/network? No surprises then that this is one of the most frequently asked questions at the Information Centre. Up until 4th March, the only answer we could supply was to roll the […]
Update: full internet service restored at Alexander Court
Further to our message on Friday 21st February, we are now satisfied that the network performance issues at Alexander Court, which were a result of damage to a fibre cable, have been resolved. The damaged fibre cable was repaired on Thursday 27th February and normal operating bandwidth was restored. The delay in announcing this information […]
Download Microsoft Office FREE from your student email
Information Services has launched a new feature of our Microsoft licence called Student Advantage, which allows our students (Undergraduate and Taught Postgraduate) to download Microsoft Office 365 ProPlus onto their own equipment, AT NO CHARGE. This deal works for the duration of your study at Stirling. What’s included: Office 365 ProPlus for PC (Office […]
Reinstatement of internet access/external phonelines
We are very happy to report that the problem reported earlier with access to the internet and the external phonelines has now been resolved. More information can be found on this portal announcement: https://portal.stir.ac.uk/news-events-announ/view-new-event-ann.jsp?t=ANOUN&iid=5087