EndNote Online downtime 13th October

We’ve received notification from EndNote that their online service will be undergoing maintenance on Saturday 13th October from 10am to 5pm.


Please note that during this time the following will be affected:

  • EndNote web will redirect to a maintenance message
  • ResearcherID services will be unavailable
  • Web of Science save to EndNote online and record status will be unavailable
  • Password Reset services (RID, WoS, InCites, EndNote) will be unavailable
  • Synchronization services (EndNote desktop/iPad) will be unavailable and a maintenance message will be returned in all responses
  • Account activation (EndNote desktop) will be unavailable


Visit https://support.clarivate.com/Endnote/s/article/EndNote-Web-Site-Maintenance for more information.


We apologise for any inconvenience this may cause.


Clare Allan

Senior Research Librarian