Information Services (IS) has once again demonstrated its commitment to excellence by successfully renewing our Customer Service Excellence (CSE) accreditation. This achievement highlights the dedication and hard work of our Information Services team in providing top-notch support and services to students, staff, and the wider university community. We are very happy to have scored a ‘Compliance […]
Category: Customer Service
Exploring Student Feedback on the University’s Reading List Software
At our University, we are always looking for ways to enhance the academic experience for our students. One of the tools we have implemented is the reading list software, designed to streamline access to course materials and improve study efficiency. But how do students feel about this software, and how has it impacted their studies? […]
We would love to hear from you.
We love to hear what you think about how we communicate with you and how you can get in touch with us. We just want to make sure that we are hitting the right note and that we are choosing the best ways to get all our amazing Library and IT news to our staff […]
Library Pizza Party
As part of the ongoing programme of engagement with our community, we held a pizza party in the library – yes, free pizza! OK, so the pizza may have been a sweetener (or should that be savoury-er?) to get some of you along to discuss some of the current plans for the library service and […]