Information Services (IS) has once again demonstrated its commitment to excellence by successfully renewing our Customer Service Excellence (CSE) accreditation. This achievement highlights the dedication and hard work of our Information Services team in providing top-notch support and services to students, staff, and the wider university community. We are very happy to have scored a ‘Compliance […]
Category: CSE
You said – We did
Over the last 4 weeks we have been sharing some of the improvements made to our service in 2023 as a result of your feedback. We love to get feedback from our users, which we regularly use to make changes to our services, spaces, support and resources. Do you want to give us feedback? Look […]
Library Pizza Party
As part of the ongoing programme of engagement with our community, we held a pizza party in the library – yes, free pizza! OK, so the pizza may have been a sweetener (or should that be savoury-er?) to get some of you along to discuss some of the current plans for the library service and […]
IS achieves Customer Service Excellence accreditation.
We are delighted to announce a significant achievement for the University of Stirling’s Information Services – the attainment of Customer Service Excellence (CSE) accreditation. This prestigious recognition is a testament to our commitment to providing exceptional service to our students, faculty, and staff. What is Customer Service Excellence? Customer Service Excellence is a widely recognised […]