A new version of Online Surveys, Version 3, was released in September 2023.
The key date to note at this time is 2 April 2024 – on this date creating new surveys in v2 will be disabled.
Summary of Key Information
- Creating new surveys in v2 will be disabled on 2 April 2024
- Online Surveys v2 will be discontinued on 31 July 2024
- Please download any survey data you wish to keep from v2 to avoid losing it
How will I log in to Online Surveys v3?
There are currently two versions of Online Surveys – v2 and v3. We encourage you to move to v3 as soon as possible.
v2 https://www.onlinesurveys.ac.uk
v3 https://app.onlinesurveys.jisc.ac.uk
Online Survey v3 uses passwordless login, a more secure way to authenticate. You will simply enter your v2-registered email address and request an authentication link by email.
What happens to my surveys in Online Surveys v2?
Please note that survey response data will not be moved from v2 to v3. To avoid losing your data, we strongly recommend downloading anything you wish to keep by following these instructions on how to export survey data. If you have issues accessing or downloading data, contact help@jisc.ac.uk.
There will be no migration of surveys from Online Surveys v2 to Online Surveys v3. To reuse a v2 survey, you can export your survey structure and import it into v3.
You should ensure that you have exported any response data you wish to keep in good time of the switch-off date of 31 July 2024.
Is Online Surveys v3 much different to Online Surveys v2?
Online Surveys v3 follows the same concepts as its predecessor, but a new user interface has been designed to be more intuitive and more familiar to users of modern web applications.
Further help and support
You’ll be able to search Online Surveys Help and Support pages to familiarise yourself with how the new version works.
For more information on the migration including new features see Online Survey’s FAQs.
If you are unable to access v3 please log a call to the Information Centre using UniDesk self-service.
If you do not have an Online Surveys account but would like one, please complete our Request an Online Surveys account form.