A new version of Online Surveys

A new version of Online Surveys, Version 3, was released in September 2023.

How will I log in to Online Surveys v3?

You can log in to Version 2 of Online Surveys via https://www.onlinesurveys.ac.uk until 29 February 2024.

The login for v3 of Online Surveys is https://app.onlinesurveys.jisc.ac.uk.

Online Survey v3 uses passwordless login, a more secure way to authenticate. You will simply enter your v2-registered email address and request an authentication link by email.

Can I still use Online Surveys v2 after Online Surveys v3 is released?

The two versions will run in parallel until 29 February 2024. At the end of October, the creation of new surveys in the current version ceased to encourage the use of the new version and to ensure that surveys expected to be live past the switch-off date of Online Surveys v2 are not launched there.

What happens to Online Surveys v2 on 29 February 2024?

Online Surveys v2 will be switched off on this date. 

What happens to my account’s surveys in Online Surveys v2?

There will be no migration of surveys from Online Surveys v2 to Online Surveys v3. 

To reuse a v2 survey, you can export your survey structure and import it into v3.

To save the response data you have collected in Online Surveys v2, you can use the export feature to save your data somewhere safe.

You should ensure that you have exported any response data you wish to keep in good time of the switch-off date of 29 February 2024.

Can I bulk export all survey data in my account?

There is no bulk export feature in the user interface. Individual users are responsible for exporting the data they need to keep. If you have issues accessing or downloading data, contact help@jisc.ac.uk.

Is Online Surveys v3 much different to Online Surveys v2?

Online Surveys v3 follows the same concepts as its predecessor, but a new user interface has been designed to be more intuitive and more familiar to users of modern web applications. 

Further help and support

You’ll be able to search Online Surveys Help and Support pages to familiarise yourself with how the new version works.

For more information on the migration including new features see Online Survey’s FAQs.

If you are unable to access v3 please log a call to the Information Centre using UniDesk self-service.

If you do not have an Online Surveys account but would like one, please complete our Request an Online Surveys account form.

One thought to “A new version of Online Surveys”

  1. This online survey is very useful, it helps students to follow up on personal projects, better gives students access to resources, help understanding. Doing a project is to exercise a student’s personal ability, and online investigation is to test a student’s thinking

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