UoS Guest Wi-Fi is a public Wi-Fi service provided by an external company (BT) to many of our campus buildings. This is in place for visitors to the University and is intended for short term internet connection.
During the summer months, when the University Residences are in use for holiday guests, we expand the Guest Wi-Fi service to include the Residences. We then leave the service running until the majority of our residential students have arrived after the start of the UG and PG semesters to allow for a quick means to get in touch with families and friends until you have time to get your devices set up on eduroam.
UoS Guest Wi-Fi will be switched off in the Residences on Monday, 14th October 2024.
Why can’t we leave it running?
- The service is provided by an external company and is not designed to cope with long term heavy demand. If use persists at the current levels, we may be in breach of our agreement with BT. If you are using Guest Wi-Fi you will experience a degraded service.
- The public Wi-Fi service is not as secure or as resilient as eduroam. eduroam is based on the most secure encryption and authentication standards available. Its security by far exceeds typical commercial hotspots.
- If you are connected to UoS Guest Wi-Fi you can change your connection over to eduroam. (see instructions below)
Why you should move to eduroam Wi-Fi
If you are using Guest Wi-Fi you may have difficulties marking your attendance in classes, printing or using other University resources, including Canvas. Please note if you are connecting a smart device these should be connected to UoS Multimedia.
eduroam is a free Wi-Fi service provided to you by the University. The benefits of using eduroam are;
- Free Wi-fi connection on the go (you can use it in your residence and other University buildings – also at other institutions and NHS establishments anywhere in the UK and around the world who use eduroam).
- More secure than the open Guest Wi-Fi – uses the most secure encryption and authentication standards available.
- Faster than Guest Wi-Fi which is designed for visitors to campus.
- Requires minimum setup to access.
How to connect your devices to eduroam
If you need instructions on how to connect your device to eduroam please see our main UniDesk Self-service article
You can connect the devices below
Connecting a gaming console or something different?
eduroam is for devices such as your Windows devices, Mac, iOS, Android or Chromebooks and Kindles. There is a separate Wi-Fi network called ‘UoS Multimedia’ for connecting gaming consoles, Smart TV, Smart speakers and other smart devices. Read more about this here.
Need help?
If you have tried these instructions and they are not working for you, don’t worry we can help. We have Wi-Fi Wizards based in the library (Monday-Friday 9am – 5pm) who should be able to help you to connect your device. Just pop in to see them, no need to make an appointment. Out-with these times we have other staff who can help you.
Are you a family member of a student staying in University Accommodation?
If you are a family member of a current University of Stirling student, you can apply for a network account to allow you to access eduroam. Please fill in this form to request an account. Please ensure that you apply for this as soon as possible, as you will lose access to Guest Wi-Fi in your accommodation from Monday, 14th October 2024.