IT Service Status image

New Service Status page

A new Service Status dashboard is now available to help staff and students quickly check current availability of key priority University business systems like Canvas, Worktribe, TimeEdit, Eduroam, and more. The status dashboard is linked from the left hand tabs on the portal and also the UniDesk homepage. The dashboard provides an instant view of real-time service […]

Read More

Information Services achieves re-accreditation in Customer Service Excellence 

Information Services (IS) has once again demonstrated its commitment to excellence by successfully renewing our Customer Service Excellence (CSE) accreditation. This achievement highlights the dedication and hard work of our Information Services team in providing top-notch support and services to students, staff, and the wider university community. We are very happy to have scored a ‘Compliance […]

Read More

Reporting phishing or spam emails

To ensure the security of our organization, it is crucial that everyone remains vigilant and reports any suspicious or phishing emails immediately. If you receive an email that seems unusual or asks for sensitive information, do not click on any links or download attachments. Instead, when you are in outlook right click the unopened email […]

Read More

Secure Password Management 

Our digital lives require dozens of passwords. From university systems to banking, email to social media, each service demands secure access credentials. The challenge isn’t just creating good passwords anymore—it’s managing them all securely and efficiently. The University of Stirling Password Policy and Guidance can help inform you of best practice for creating strong passwords […]

Read More

AppsAnywhere maintenance

On Tuesday 4th March during reading week AppsAnywhere will be down for a period of maintenance for approximately 1 hour from 9:00. There will be no impact on CloudPaging player or any software you are already running from it. If you have any questions about this please contact information.centre@stir.ac.uk

Read More

Word Processing Your Dissertation

More training sessions announced for Word Processing Your Dissertation   Are you dreading the word formatting part of your dissertation? Fear not! We’ve added a new section to the Canvas and Learning Technologies (Students) module, including help, training videos, and a template document to drop your text into. From creating and saving a new document to creating […]

Read More

Reminder: Zoom – University licensed version

The University has made the difficult decision to retire our licensed version of Zoom, effective August 2025. This decision has been reached following a comprehensive review, which highlighted low user engagement with the platform and the substantial cost associated with maintaining the license after 2025. Additionally, Microsoft Teams has demonstrated significantly higher utilisation, managing in […]

Read More