Learning and Teaching Enhancement have been working with Instructure to release the Support Centre in Canvas. The Support Centre is an on-demand resource available 24/7 to students and staff offering contextual support to get help, find answers to questions when completing tasks, and to learn more about how to use Canvas. The Support Centre can be […]
Category: IT News
You said – We did Roundup
Over the last 3 weeks we have been sharing some of the improvements made to our service in 2024 as a result of your feedback. We love to get feedback from our users, which we regularly use to make changes to our services, spaces, support and resources. Do you want to give us feedback? Look […]
Change to Microsoft MFA verification code delivery for some SMS users
We would like to inform you of an important update regarding the delivery of Microsoft verification codes for multi-factor authentication (MFA). If you have previously received your verification codes via SMS (Text message) , you may now start seeing these codes coming through WhatsApp. This will only occur if you have WhatsApp installed on your […]
Zoom – University licensed version
The University has made the difficult decision to retire our licensed version of Zoom, effective August 2025. This decision has been reached following a comprehensive review, which highlighted low user engagement with the platform and the substantial cost associated with maintaining the license after 2025. Additionally, Microsoft Teams has demonstrated significantly higher utilisation, managing in […]
Library and IT suggestion scheme Autumn 2024
Your opinion matters, We welcome and encourage you to let us know how you can improve your library and IT experience at Stirling. With your valuable input, we can continue to provide the best possible service for you. In this blog post we will feedback some of the suggestions and our responses that we have […]
Season’s Greetings from the Cyber Security Team
Each year the festive season brings crisp mornings, sparkling celebrations, and cosy comforts. Unfortunately, the holiday season often coincides with a peak in cyber-criminal activities including fraud and phishing attempts, and this year is proving to be no exception. The rise of generative artificial intelligence (AI) has put more power in the hands of these […]
Be exam ready – passwords, MFA and eduroam
If you are due to sit a digital exam either remotely or on campus there are a few things you need to do in advance of your exam day to make sure the day goes smoothly and you start your exam without unnecessary added stress. We suggest that before your first exam you check all […]
Students – fill in the survey and have a chance of winning an Amazon voucher…
This year we are participating again in the JISC Digital Experience Insights survey. We use this survey to find out how you are using digital technology at the University and what we can do to improve our services and support. In the past you told us you wanted there to be more consistency in modules […]
Expiry and deletion of Groups and Teams sites
It’s time for a clear out of our unused Microsoft 365 sites! We will soon be introducing expiry dates into Teams and SharePoint sites that have not been active for a year… Currently we have nearly 18,000 SharePoint and Teams sites, many of which were created as test sites by students and staff and have […]
Boost your Cyber-Security: Join our drop-in sessions!
In today’s digital age, staying cyber-secure is more important than ever. That’s why we’re excited to announce our upcoming Cyber-Security Drop-In Sessions! Whether you’re a tech novice or a seasoned pro, our expert is here to help you safeguard your devices and personal information. What to Expect: Why Attend? When and Where: Don’t miss out […]